VeDa AI
VeDa is the assistant inside VeDa Driver. Here is what actually happens when you talk to her, what leaves your phone, and what she won't do.
When you say a command — “next stop”, “mark it delivered”, “leave that one until last” — VeDa matches it against her action registry (90 actions, 71 of them work fully offline) and does it on the phone. Changes that touch a delivery are checked more carefully than a simple “show me”.
Label and van photo text is read on your phone. When you're online, what you say to VeDa (and the round details she needs to act on it) goes to VeDa's cloud brain so she can understand you; general questions are answered on the phone. Precise location history is not kept beyond its purpose.
VeDa's server uses a pool of AI providers and sends them the text of your question. A daily spending limit protects the service; if it is reached, the phone answers on its own.
Say "that's wrong" or "check that again". VeDa looks the question up again and only changes what she remembers if reliable sources agree. She never keeps a single random search result as a fact, and facts that change, like prices, are re-checked when they get old.
Say "VeDa, remember that…" and she keeps it; "what do you remember?" lists it; "forget…" or "that's wrong, it's…" changes it. She can also learn how you like notes written, e.g. "when I'm loading, write quantities as numbers".
VeDa answers everyday questions from trusted open sources and says where the answer came from.
VeDa uses the iPhone's echo cancellation and noise suppression so she doesn't hear herself. Optionally enrol your voice under Account, Voice and speaker recognition so she prefers you over radio and passengers. Anyone can still wake her by saying "VeDa", but that gives them none of your permissions.
What VeDa won't do. She never invents a stop, a time or a fact; she never calls anyone automatically; instructions hidden in a label, a web page or a message are treated as information, never as orders; and owner and engineering tools exist only for the platform owner, behind two-factor sign-in.
Signed-in customers can ask VeDa about the app and their own account from the VeDa chat page. On the website she has no tools at all — she can explain, but she can't change your round, account or subscription. Visitors who aren't signed in can search the Help Centre, which is the same text VeDa answers from.
Website chat is switched on by the VeDa team with its own daily limit; until then the page says so.
